Expert advice


By Sabra Morris | February 26, 2019

Resolving to do things differently is a brave choice and, we believe, an admirable one. It’s not lost on us that, in our first year of business in the U.S., thousands of people across the country have chosen to trust Purplebricks with the responsibility of helping to buy or sell their homes.

Since we hung our shingle in September of 2017, we’ve already been able to save customers millions in commission costs, all while upholding our commitment to excellent customer service.

But of course, hearing that from us isn’t as powerful as hearing it from these customers. To that end, this week, we’d like to point you to our reviews page on Trustpilot, an independent customer-sourced review site.

We’re proud to say that we’re rated “Excellent” on Trustpilot due to the overwhelming number of five-star reviews we’ve received.

As far as we’re concerned, our customers are the best barometer of what we’re doing right, and what we can continue to improve upon. To that end, we invite you to visit our Trustpilot page to read the reviews for yourself.

If you’ve already been a Purplebricks customer and have shared your thoughts on our service, thank you. Your feedback means so much to us. In fact, our CEO personally reads every Trustpilot review we receive — all 1,200 and counting.

If you’re still deciding whether Purplebricks is right for you, no worries! We’ve just released a couple of new videos which will give you an opportunity to meet our founders, explore our ethos and learn more about how our full-service agents can help.

Wherever you are in your home buying or selling journey, thanks for your interest in Purplebricks!

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