help

Our service and fixed fee

Our service and fixed fee

  • Everything you expect from an estate agent and more
  • Dedicated Local Expert – they will visit your home, provide a valuation, create your property advert and give you day to day support until sold or let
  • Advertising on all major property websites - including Rightmove, Zoopla and PrimeLocation to over 10 million buyers and tenants
  • Know what's happening, as it happens, 24/7 – simply log into the eZie® platform or give us a call anytime
  • Help to achieve the highest possible price
  • Advice and support throughout - 24 hours a day, just call us on 0800 810 80080330 880 0303
  • Support once a sale is agreed
Key facts Get a free valuation

If you have any questions about our fees or services, you can call our UK based help centre on 0800 810 80080330 880 0303, 24 hours a day, 7 days a week.

No upfront payments whatsoever -
even on the cost of your EPC!

How much can I save?

How much can I save?

Savings Calculator

Calculate savings for


  1. £ 190,000
  2. 3 %

Your savings:

£ 5,101 89.49 %

Estate Agent fee
£ 5700
purplebricks.com
£ 665

So what do traditional estate agents do for their fee?

  • Attend your home, provide an estimate of value, measure up and take photographs
  • Put the property on Rightmove, Zoopla and PrimeLocation
  • Arrange a viewing and put forward an offer when contacted by telephone
  • Attend the property for viewings
  • A little bit of post sale support

We do all of this, and much more!

No upfront payments whatsoever -
even on the cost of your EPC!

Meet your Local Expert

Our Local Experts

To be your advocate and trusted advisor, they will:

  • Provide you with a free no obligation valuation of your property
  • Take photographs, create the floor plan, measure each room and write a description of the property
  • Give you advice on achieving the best possible price
  • Talk you through our service and demonstrate the eZie® platform

To support you every step of the way, they will:

  • Answer your questions and give you any advice you need
  • Conduct viewings and negotiate offers on your behalf
  • Be available when you need them
Local knowledge and expertise is really important.
All of our Experts are NAEA qualified.
Our local experts

“We would like to thank David Catchpole, our local expert, for the level of support he has provided us, which has exceeded our expectations. David showed good knowledge of the market and it was obvious he loved his job and it has been a pleasure to deal with him.”

Catherine and Mark Linbourne - Chatham, Kent


What our customers say

What our customers say

“A little sceptical at first to try a ‘new’ service but looking at the comparable costs of mainstream estate agents and Purplebricks, it was definitely worth finding out more.

On meeting James Humphries-Stone, the Local Expert for Basingstoke, we were immediately reassured that we weren't dealing with an amateur. James has a wealth of experience in estate agency (he’s a former manager of one of the mainstream estate agents in town).

The service itself is fantastic - there’s a user friendly online account to monitor progress and very open communication with James (he will offer advice and recommendations at your request). It puts you in control each step of the way - this is your house and your money! You pay the one price regardless of the value of your home and that's it, there are no underhand tactics, no commission rates, no sales spiel - there's no need! You are paying for a fantastic service and the savings really are fantastic.

On our open day we had 19 people view the property. As a result we had two offers that weekend, one for the full asking price and one for slightly more. We chose the buyer who was best suited to our needs. The aftercare was superb both from James and I have to mention Isabel at the Purplebricks team. We are thrilled with the experience and most importantly the savings.”

Jane Brown
Basingstoke

what our customers say about purplebricks.com

Centurion Way, Hatch Warren, Basingstoke

Sold for full asking price on first day of viewings - saving the seller £5,000.
Testimonials Key facts What makes us different?

Step by step guides

Step by step guide for

01

BOOK A FREE
VALUATION

Instantly arrange a date and a time for one of our Local Property Experts to visit your property to give you a free detailed valuation with no obligation.

02

Instruct
Purplebricks
for a fixed fee

Sell for just £665 plus VAT. You don't have to pay anything upfront including the cost of an EPC if you need one.

03

Review your
property
advert

Your Local Property Expert will take photographs, create a floor plan, write descriptions and prepare the advert for all the leading property websites, such as Rightmove, Zoopla and PrimeLocation.

04

Receive
viewings,
feedback and
offers

You'll see everything that is happening instantly. We can help you with all the viewings and negotiate the final price, as well as providing support 24/7 through to completion.

01

Choose which
service you
want

Whether it's just our Tenant Introduction service with fully referenced clients or our Part Managed or Fully Managed services, we have it covered.

02

Instruct
Purplebricks

You can do it from our website or if you prefer, talk directly to one of our Experts at any time on 0800 810 80080330 880 0303.

03

Know
everything that's
happening

Whichever service you choose, you'll have access to our simple to use eZie® platform. Know everything that is happening with viewings, feedback and offers and get live performance reports. With our Part Managed and Fully Managed services, our Local Property Experts will make the whole process hassle free.

04

Expert advice
whenever
you need it

We are available 24 hours a day, 7 days a week. You can talk to an Expert on 0800 810 8008 or access Live Chat via our website.

01

Browse and
track our
properties

Search for property on our site or on any of the other leading websites, such as Rightmove, Zoopla and Prime Location, where all of our properties are advertised. Save and 'track' properties and know when viewings or offers are made on them. You can also use 'Dave', our revolutionary personal property search tool, to ensure you're the first to know about new properties on the market.

02

Book a
viewing
instantly

You can book viewings instantly, directly with the Seller or Landlord, with a simple online diary.

03

Instantly
make an
offer, 24/7

You can make an offer instantly, 24 hours a day, without making phone calls or waiting for an office to open. The Seller or Landlord will receive your offer immediately and can reply with the click of a button.

04

Agree a
purchase or
tenancy, 24/7

Because of our revolutionary eZie® platform, you can agree to buy (subject to contract) or rent (subject to tenancy) a property with the click of a button and at any time of the day.


Plus, we're always on hand to help!

Talk to a Property Expert on

0800 810 80080330 880 0303

24 HOURS A DAY, 7 DAYS A WEEK

Live chat with a Property Expert

START CHAT 7 DAYS A WEEK

eZie® - our unique online platform

eZie® - our unique online platform

  • Open all hours - free access to the eZie® platform 24/7
  • Instant updates – make things happen with the click of a button, change your particulars, upload and edit new pictures, change your price at any time
  • Up to the minute information - on all aspects of your sale or let as they happen, including details on viewings, offers, advice, documents and messages
  • Immediate feedback on viewings and advice on how to respond
  • Communicate – securely and confidentially through Purplebricks. Your personal details are not disclosed
  • Encourage competition – Buyers and tenants tracking your property can see when viewings have been arranged or offers made
  • Agree a sale or let 24/7 or allow us to deal with it for you, free of charge
  • Useful apps - Create and share Photobooks for free to distribute on social media sites and by email
  • Peace of mind - Use our conveyancing service for a more open and interactive transaction

Additional specialised Landlord tools

  • Reference tracking 24/7
  • Choices on check ins, mid term inspections, check outs and inventories

Our experts are really friendly and helpful.

They will help and support you throughout the whole process and demonstrate how the eZie® platform will make everything so simple, instant and transparent.

Arrange viewings instantly using our unique diary feature, anytime 24/7.

No more waiting for estate agency offices to open or for someone to call or email you back.

Add new photos, edit existing ones and change the order they appear on your advert at any time.

Get live, up to date information on how your property is performing with the click of a button.

Feedback and offers are delivered to you immediately, meaning everything is open, transparent and instant.


What makes us different? Get a free valuation

Where we advertise

Where we advertise

Our marketing reaches 10 million buyers and tenants each week. Your advert will be on the UK's top property portals, including:



TV advertising

We advertise regularly on prime time TV.

Click here to view all of our adverts and other video content on our dedicated channel.

Are you already on the market?

Are you already on the market?

You can still use Purplebricks. Request a call back below and we will advise you of all the options.

No upfront payments whatsoever -
even on the cost of your EPC!


The importance of a 24 hours a day service

The importance of a 24 hours a day service

The facts:

  • Most buyers and tenants look on Rightmove and Zoopla between 6pm and 9pm and at weekends
  • Most estate agents offices are closed during these times
  • Customers have to wait until the office is open to arrange viewings, make offers, agree sales, change their price or their photos or their marketing

Speed of change is important in this market – what we do is instant:

  • Be on the market first – thousands of buyers know about your property before we have left your living room
  • Don't lose out on potential buyers having to wait to arrange viewings or make an offer who then go on and buy elsewhere
  • Be the first to know about offers and everything that is happening with your property any time 24/7

“The advert went live within hours on all the main websites and we had our first viewing booked that evening for the next day.

We had arranged an open day for a few weeks time but we didn’t need it - our second viewing offered us the asking price!”

Terence Scott and Hannah Moody - Southampton

“A little sceptical at first to try a ‘new’ service but looking at the comparable costs of mainstream estate agents and Purplebricks, it was definitely worth finding out more.”

Jane Brown - Basingstoke

“In addition to the online platform there is also 24/7 telephone support with refreshingly happy and helpful people. Our local expert kindly offered us his support outside of normal office hours which proved extremely useful.

Purplebricks is a new company doing things in a different more modern way to usual high street estate agents which is no reason not to try them out - I can’t recommend Purplebricks enough.”

Simon Luckett - Southsea
Get a free valuation
iPhone

The world's first 24 hour estate agent

The world's first 24 hour estate agent

With comprehensive help and advice available 24 hours a day, 7 days a week, Purplebricks are with you every step of the way:

Local Property Experts

Book a free valuation and you will receive the personal contact details for your Local Property Expert who will provide dedicated support and assistance throughout.

Get a free valuation

Central Property Experts

You can speak to a dedicated Property Expert 24 hours a day at our UK-based Property Centre. We believe passionately in a first call resolution. You can also chat to a Property Expert by using the 'Live Chat' feature.

Purplebricks - The world's first 24 hour estate agent

contact us start chat